All medicines have risks as well as benefits. The aims of pharmacovigilance are to enhance patient care and safety in relation to the use of medicines; and to support public health programs by providing reliable, balanced information to ensure that the overall benefits of medicines outweigh the risks.
Although PV is a recently established practice in Yemen, we apply consistent pharmacovigilance principles across our entire product portfolio. We have a well-established PV SOP and a dedicated PV officer.
We have established many channels to receive PV reports. A dedicated mobile number, an answer machine recorder and throgh our medical and sales staffs are well trained to handle PV reports